T & C

Shipping

All prices are in Australian Dollars, and include free standard shipping for Australia and New Zealand. Worldwide shipping is available for a subsidised flat fee and is tracked and sent via Australia Post. Delivery should be within 3-14 working days, depending on where you are in the world!

Returns

Did you accidentally get the wrong shoe size?
Email us at: hello@bookerandco.com.au so we can help you.

We will happily exchange, or supply a store credit within 30 days of purchase.   Please make sure your shoes are in brand new, unworn condition and we recommend sending your shoes back to us with a trackable service to minimise the chance of loss.  We don't cover the cost of shipping the shoes back to us, but we will happily send out your new size free of charge.

 

Pre ordering Shoes

A store credit is offered for change of mind.  Refunds do not apply for preordered shoes.

 

Purchasing Shoes on Sale

Please choose carefully. Refunds and store credits are not available on sale items. Free shipping applies once only to shoes on sale. If you wish to exchange shoes purchased on sale, you will need to pay all additional shipping costs.

Our Policy

Here at Booker & co we support slow fashion and thoughtful consumerism.  We fiercely endeavour to bring you the highest quality accessories and stand behind our products 100%.  If you have any problems at all please let us know:  hello@bookerandco.com.au and we will happily repair, replace or remunerate.  We are here to help!

Care for your Shoes

Your new shoes can look after your feet for many years… Just a few tips on how to get the best from your Booker & Co shoes – a good quality nourishing or polishing cream rubbed into the leather on your shoes will ensure the leather stays moisturised and will last longer as well as keeping your shoes looking rather dashing too!

If your shoes get wet, gently stuff with absorbent paper and leave in a warm, dry place to dry overnight.

It is best not to place them close to direct heat sources such as heaters and fires as this can damage the leather and re-activate and loosen the glues used in the construction of your shoes.  To extend the life of your soles a Topy can be added to reduce wear to the sole itself, your local cobbler or shoe repair shop can help you with this.



Thank you and we know you are going to love your Booker & Co shoes.  Don't forget to come back and see us next season for new styles and colours.